Privacy Policy

Information We Collect

Depending on how you interact with jeuLumi, we may collect:

• your name, email address and telephone number;
• booking, group and event information;
• an event address or location for Rentals;
• payment and transaction information provided through our booking or payment providers;
• information you provide through our contact, event or Rental forms; and
• basic website or device information generated when you use our website.

How We Use Information

We use personal information to:

• process reservations, inquiries, Rental requests and payments;
• provide and organize the services requested; and
• communicate with you about your reservation, inquiry or event.

Service Providers

jeuLumi uses service providers to help with functions such as online booking, payments, website hosting, communications and the technologies described below.

Personal information may be shared with these providers only as needed to provide their services.

Cookies

Our website may use cookies or similar technologies required for website functionality and services.

Where additional technologies require consent, the appropriate choices will be provided.

Advertising and Analytics

With your consent, we use advertising and audience-measurement technologies that record the pages you visit, basic device and browser information, and your IP address.

This information is transmitted to the providers of these technologies and may be stored or processed outside Quebec, including in the United States.

The legal basis is your consent. Nothing loads until you accept, and declining keeps it that way. You can change your choice at any time with Change my preferences, in the footer of every page.

Information collected through these technologies is retained for up to 26 months.

Protection of Information

jeuLumi uses reasonable safeguards to protect personal information and limits access to those who require it to provide or administer our services.

Retention

Personal information is kept only for as long as reasonably necessary for the purposes for which it was collected or as otherwise required.

Your Privacy Rights

You may request access to or correction of your personal information or contact us with a privacy question or complaint.

Changes to this Privacy Policy

We may update this Privacy Policy when our practices or requirements change.